Technical Program Manager
Description
Job Description: Technical Program Manager
Location: Remote / Hybrid
Type: Full-Time
Experience: 8–12+ Years
About the Role
deep coordination across our client's engineering domains (AI, Data, Platform,
Infrastructure, SRE, End User Computing). TPMs partner closely with engineering &
product leadership to deliver initiatives where architecture, integration, reliability,
performance, and technical trade-offs are central to success.
TPMs are expected to be technically fluent (able to understand system design, APIs, data
flows, reliability constraints), while remaining primarily accountable for program
execution, cross-functional alignment, and outcomes. They will partner closely with
technical leads to drive the technical implementation plans and roadmaps.
TPMs must be able to work in a complex environment with matrixed teams and
organizations. TPMs must provide project/program visibility to technical and business
stakeholders around key projects, status, risks, and post-launch metrics.
Key Responsibilities
Program strategy & planning
• Define program objectives, success metrics, scope boundaries, and sequencing.
• Build an integrated roadmap across teams; manage critical path and trade-offs.
Technical coordination
• Translate business goals into technical milestones and engineering deliverables.
• Drive integration plans across services, APIs, data contracts, and environments.
• Ensure non-functional requirements are planned: reliability, scalability, security,
privacy, cost, and observability.
Execution leadership
• Establish operating cadence across internal & dependent teams (working session,
project reviews, milestone reviews, launch readiness, go/no-go).
• Anticipate bottlenecks; negotiate sequencing and resourcing with engineering
leaders.
• Own RAID management and escalation with options and recommendations.
Release & operational readiness
• Drive launch plans, cutovers, feature flags, rollback strategies, and runbooks.
• Partner with SRE/Infra to ensure monitoring, alerting, SLOs, and on-call readiness.
Stakeholder management
• Align engineering, product/business, security/compliance, and operations.
• Communicate progress and trade-offs clearly to leadership; maintain a decision
log.
A TPM consistently:
• Drives cross-team execution without relying on escalation as the primary lever.
• Makes ambiguity smaller: produces clear charters, milestones, and dependency
maps.
• Understands enough technical detail to:
o Ask the right questions
o Surface integration risks early
o Identify missing work (e.g., telemetry, data backfills, DR, access controls)
• Anticipates and manages systemic risks (migration complexity, reliability debt, data
quality).
• Ships with operational excellence: readiness reviews, runbooks, SLOs, post-launch
validation.
Skillset Requirements
Required
• Strong program management fundamentals (project planning, dependency
mapping, RAID, stakeholder management).
• Technical fluency: system design concepts, APIs, data flows, environments, CI/CD
concepts.
• Experience driving cross-team software/platform/infrastructure programs.
• Comfort with ambiguity and technical trade-offs; can facilitate decisions.
Preferred
• Experience with AI/ML or data platforms.
• Familiarity with SRE practices (SLO/SLI, incident management, observability).
• Experience with large migrations, platform modernization, or reliability programs.
Success Measures
• Milestones met with predictable delivery and transparent trade-offs.
• Reduced integration surprises; fewer late-stage scope discoveries.
• Launches meet reliability/security/operational readiness standards.
• Stakeholders report high trust, clarity, and reduced coordination overhead.